Personal Information We Collect

The information we collect depends on how you interact with our website and services.

How We Use Your Information

We may process personal information to:

• Process purchases and confirm orders
• Arrange fulfillment, shipping, and delivery
• Provide tracking and order-related communications
• Process returns, refunds, replacements, and cancellations
• Respond to customer-service inquiries
• Maintain customer accounts and shopping-cart functionality
• Improve website navigation, products, and store performance
• Detect fraud, suspicious transactions, misuse, or security incidents
• Maintain accounting, tax, transaction, and compliance records
• Send marketing communications where permitted
• Measure advertising and marketing performance
• Comply with legal obligations and enforce our store policies

Payment Information

Payments are processed through payment services available through our ecommerce checkout system.

Zorqeli™ generally does not directly require or store complete credit-card numbers, CVV/CVC codes, PayPal passwords, or online banking passwords for ordinary order processing.

Payment providers may process financial information in accordance with their own privacy and security practices.

Cookies & Similar Technologies

Our website and service providers may use cookies, pixels, tags, local storage, and similar technologies.

These technologies may support:

• Shopping-cart and checkout functionality
• Account login and website security
• Remembering user preferences
• Website analytics and performance measurement
• Advertising measurement and personalization where permitted

You may control certain cookies using browser settings or privacy controls provided on our website. Disabling necessary cookies may affect the operation of some website features.

For information regarding cookies commonly used by Shopify, you may review: Shopify Cookie Policy .

Service Providers & Business Partners

We may share information with service providers where reasonably necessary to operate our online business.

These services may include:

• Ecommerce hosting
• Payment processing
• Warehousing and fulfillment
• Shipping and delivery
• Customer communications
• Website analytics
• Fraud prevention
• Advertising and marketing
• IT and security services
• Legal, accounting, and compliance services

Service providers may process information subject to contractual obligations, their own privacy policies, and applicable law.

Advertising & Analytics

We may use analytics and advertising technologies to understand website traffic, measure campaigns, improve store performance, and show advertising that may be more relevant to users.

Depending on the services enabled on our website, advertising and analytics providers may process cookie identifiers, device information, referral information, and browsing interactions.

You may have choices regarding certain advertising uses through your browser, device, advertising-platform settings, or privacy controls available on our website.

Data Security

We use reasonable administrative, technical, and organizational measures designed to help protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Customers are also responsible for protecting account credentials and devices used to access our store.

Data Retention

We retain personal information for as long as reasonably necessary to support order fulfillment, customer service, accounting, fraud prevention, dispute resolution, legal compliance, and other legitimate business purposes.

Retention periods may vary depending on the type of information and applicable legal or operational requirements.

Your Privacy Rights

Depending on where you live and the privacy laws applicable to you, you may have rights to:

• Request access to certain personal information
• Request correction of inaccurate information
• Request deletion of eligible personal information
• Request portability of certain information
• Object to or restrict certain processing
• Withdraw consent where processing relies on consent
• Opt out of certain marketing communications
• Opt out of certain targeted advertising, sale, or sharing where applicable law provides that right

We may need to verify your identity before completing certain privacy requests. Some requests may also be subject to legal exceptions.

California & U.S. State Privacy Rights

Residents of California and certain other U.S. states may have additional privacy rights under applicable state laws.

These may include rights relating to access, deletion, correction, data portability, targeted advertising, and certain forms of sale or sharing of personal information as defined under applicable law.

Where required, privacy choices may be made using available website controls or by contacting us using the details below.

Children's Privacy

Our online store is not directed to children under 13, and we do not knowingly seek to collect personal information directly from children under 13.

If you believe a child has provided personal information to us without appropriate authorization, please contact us so we can review the matter.

Marketing Communications

If you subscribe to promotional communications, we may send information about products, store updates, offers, or promotions.

You may unsubscribe from promotional emails using the unsubscribe option included in the message.

Opting out of marketing communications does not prevent us from sending necessary transactional messages relating to orders, account activity, returns, refunds, or customer-support requests.

International Data Processing

Because Zorqeli™ serves customers online and may work with service providers operating in multiple jurisdictions, personal information may be processed or stored outside the country in which you reside.

Where required, reasonable measures may be used to support lawful international data transfers and applicable data-protection requirements.

Third-Party Websites

zorqeli.com may contain links to external websites or services. Once you leave our website, the privacy practices of those external services are governed by their own policies.

We encourage you to review the privacy information provided by any third party before submitting personal information to that service.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our business operations, website functionality, service providers, legal requirements, or privacy practices.

Any revised policy will be posted on this page and the "Last Updated" date may be changed accordingly.